Available Career Positions

Telecommunicator

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Telecommunicator (Full Time)

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Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Telecommunicator (Full-time).

The position of Telecommunicator (Full-time).Tri-Com Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St Charles, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls.  Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.  

Applicants must meet the following minimum requirements:

  • Minimum age requirement of 19 years old
  • Education and experience equivalent to a high school diploma
  • Ability to speak clear articulate English
  • Full range of hearing in both ears
  • Type accurately with a speed of at least 40 WPM 

(typing test must be passed in order to proceed with testing and interview process)     


The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays. 

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Desirable qualifications:

  • · Previous experience in public-safety dispatching
  • Multi-line telephone equipment
  • Fast paced, computerized customer service experience
  • Flexibility, split ear and multi-tasking are paramount

Applicants must successfully pass applicant testing, a keystroke/typing test, and an oral board interview.  After placement on the eligibility list, applicants will take a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test.


Benefits:

  • Current Starting Salary: $49,982
  • Group Health/Dental insurance 
  • Life insurance
  • IMRF pension
  • Holiday, Personal, and Vacation Time
  • Represented by Metropolitan Alliance of Police (MAP)


Experienced 9-1-1 Telecommunicators:

If you are an experienced 9-1-1 Telecommunicator, you may be eligible to start at a higher pay scale ($51,232 to $70,563). This is dependent on a review of your experience and qualifications.


How to Apply:

Mail or drop off Tri-Com application and EEO Form. 

NO faxed or emailed applications will be accepted. 


Applications are available by download at the link below or at our facility at 3823 Karl Madsen Drive, St Charles, Il 60175.  


You will receive an email confirmation that your application has been received.

Applications are due by Tuesday, January 14th, 2020 by 3:00 P.M.


Questions? 
Contact sramirez@tri-com911.org   

No phone calls.

Telecommunicator Job Description, Application & EEO Form

Telecommunicator - Job Description (pdf)

Download

Tri-Com Application (pdf)

Download

EEO Form (pdf)

Download