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Available Career Positions

Telecommunicator

Find out more

Telecommunicator (Full Time)

Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Telecommunicator (Full-time).

The position of Telecommunicator (Full-time).Tri-Com Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St Charles, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls.  Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.  

Applicants must meet the following minimum requirements:

  • Minimum age requirement of 18 years old
  • Education and experience equivalent to a high school diploma
  • Ability to speak clear articulate English
  • Full range of hearing in both ears
  • Type accurately with a speed of at least 40 WPM 

(typing test must be passed in order to proceed with testing and interview process)     


The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays. 

Desirable qualifications:

  • · Previous experience in public-safety dispatching
  • Multi-line telephone equipment
  • Fast paced, computerized customer service experience
  • Flexibility, split ear and multi-tasking are paramount

Applicants must successfully pass applicant testing, a keystroke/typing test, and an oral board interview.  After placement on the eligibility list, applicants will take a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test.


Benefits:

  • Current Starting Salary: $62,939
  • Group Health/Dental insurance 
  • Life insurance
  • IMRF pension
  • Holiday, Personal, and Vacation Time
  • Represented by Metropolitan Alliance of Police (MAP)


Experienced 9-1-1 Telecommunicators:

If you are an experienced 9-1-1 Telecommunicator, you may be eligible to start at a higher pay rate. This is dependent on a review of your experience and qualifications. 


Current salary range for this position is  $62,939 to $87,415. 


How to Apply:

Mail your completed application to:

Tri-Com Central Dispatch

3823 Karl Madsen Drive

St. Charles, IL  60175


Email your completed application to:

SRamirez@tri-com911.org 

 

Applications are available by download at the link below.  If you have difficulty downloading the application, email SRamirez@tri-com911.org and request that the form be emailed to you.  


You will receive an email confirmation that your application has been received.

Currently Accepting Applications


Questions? 
Contact sramirez@tri-com911.org   

No phone calls.

Telecommunicator Job Description, Application & EEO Form

Telecommunicator - Job Description (pdf)

Download

Tri-Com Application (pdf)

Download

EEO Form (pdf)

Download
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